Home / Our work
Our work
Examples of our work
Benchmarking audits, validation, resources and advice for national providers, public institutes, industry associations and government. Client names are withheld.
Case studies
Larger engagements
National fitness education provider
Benchmarking a national provider, region by region
A national quality system audit, followed by benchmarking audits in each of five regional operations, a business process audit and ongoing support.
Read the case study →Public TAFE institute
Competency checks and hands-on support across a public institute
Six college-level audits of training and assessment strategies, assessment and trainer credentials, followed by targeted support for teaching teams.
Read the case study →Correctional services provider
Contract audit, Standards audit and an RPL kit for a correctional services provider
A funding contract audit and a Standards benchmarking audit for an enterprise RTO, then a contextualised RPL kit for experienced correctional officers.
Read the case study →Not-for-profit provider group
An annual benchmarking cycle for a not-for-profit provider
Yearly benchmarking audits, including an integrated Standards and Smart and Skilled audit, plus validation of around 80 student records.
Read the case study →NSW government department
A workshop program for more than 2,000 participants across NSW
Design, piloting and delivery of a contract compliance workshop program for funded training providers in metropolitan, regional and rural NSW.
Read the case study →More engagements
Other examples
Agricultural chemicals training provider
Business process audits and large-scale validation
A business process audit of enrolment, delivery, reporting and record keeping alongside a Standards audit, follow-up audits, and validation of 124 student records across three programs, then 70 records across two more.
Assessment validation →Building industry association
Full-scope benchmarking audit
A five-day benchmarking audit across all of the Standards, sampling qualifications, units and student records, with qualifications and credentials reviewed.
Compliance benchmarking audit →Club managers association
Benchmarking audits and ongoing support
Internal and external benchmarking audits across successive years, with ongoing compliance support between audits.
Compliance benchmarking audit →Superannuation industry association
External validation, then new assessment kits
External validation of selected units, followed by streamlined, workplace-based assessment kits for the Certificate IV in Financial Services, built with the association’s subject matter experts.
Training and assessment resources →Sports medicine body
Health check before a new student management system
A desk-based health check of administration processes before the move to a new student management system, a benchmarking audit, and first aid learning and assessment resources for online delivery.
Compliance benchmarking audit →Community college
Benchmarking across four qualifications
A benchmarking audit across the Standards, sampling four qualifications including community services and early childhood education, with five student records per qualification.
Compliance benchmarking audit →Private RTO
Annual audits with rolling reporting
Yearly benchmarking audits sampling three to five qualifications, with findings reported as the audit progressed so staff could start on them sooner.
Compliance benchmarking audit →Furnishing industry association
Targeted audit of assessment and credentials
A targeted desk audit of assessment, validation and credential issuing, sampling 10 student records.
Compliance benchmarking audit →NSW emergency service agency
Compliance review and system improvement
A detailed review of the organisation’s compliance systems, then work with senior management to streamline business processes while meeting the needs of internal and external stakeholders.
Ongoing compliance support →Health professional association
Strategy for engaging with VET
Advice on how far to engage with the VET sector, including whether to become an RTO, representation on industry committees and the development of accredited courses.
Ongoing compliance support →Aged and community care provider
Strategy and viability review
A virtual review of the training business against its strategic, business and operational plans, covering viability, growth options and funding opportunities.
Ongoing compliance support →International college
Mapping programs to Australian qualifications
Mapped six existing programs to AQF qualifications, showing percentage coverage, gaps and recommendations for each qualification.
Training and assessment resources →
Get in touch
Talk to us about your compliance needs
Tell us what’s coming up, whether it’s an audit, a funding contract, a new qualification or a question you can’t get a straight answer to. We’ll tell you how we can help and what it will involve.